Frequently Asked Questions:
Q. Can I request a record be removed from the site?
A. Our policy is to not remove any records from the site unless they are inaccurate. The records on the site are publicly available and online already. If JailBase.com's information matches what is reported publicly, we consider it accurate. If you find that information on JailBase.com does not match what is public record, use the contact page to report a problem.
After six months, we do remove the record from public searches.


Q. Why does an arrest record still appear on the site if the charges were dropped?
A. Arrest and booking records simply state who, when and why (if available) someone was arrested or booked. It does not imply guilt. An arrested or booked individual is innocent until proven guilty in a court of law. What happens in a court of law (for example, when charges are dropped), is outside the scope of JailBase.com and must be researched independently by the user of the site.

Q. If someone is released on their own recognizance, would that person still be on JailBase.com?
A. Generally, if an individual is processed (or booked), then their arrest would show up on the site. Whether the person is processed before being released is hard to determine and is based on the policies of the arresting organization and possibly their current case load.

Q. What would exclude someone from being included on JailBase.com?
A. There might be some instances when JailBase.com does not display a record:
- If the record is not posted publicly.
- If the organization supplying the records has a technical issue and never supplies the record for a certain individual or day.
- If the individual is under 18. Texas, for example, books some 17 year-olds as adults. Our policy is not to display the record.


Q. When does JailBase.com remove a record from the site?
A. Our policy is to post a record publicly for six months. After that time we remove the record and setup the page to be removed from major search engine results (like google). Keep in mind that we do not have direct control of the results of the major searches and sometimes it takes a few weeks for the search engines to update their results. However if you find a record is still displaying after six months on a major search engine (like google), then use this page.


Q. Do you accept money to remove arrest information?
A. No, JailBase.com does not accept money to remove arrest information. Arrest information is automatically removed after six months from the arrest date.